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 Post subject: Pet Insurance
PostPosted: Wed Mar 25, 2015 10:12 am 
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Asian Leopard Cat

Joined: Tue May 08, 2012 2:22 pm
Posts: 800
Location: London
got really annoyed today with the Petplan .
so they say - if you have "ongoing health condition" over couple years - you have to pay excess on claim every year .
so that means if i have to take Clive for heart scans for his heart murmur once every 12 months they will deduct excess on each year claim.

Does this sound right to you guys??

they also recently raised our insurance payments , i am now paying £32 per month

not sure whether to continue to stay with them or leave

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 Post subject: Re: Pet Insurance
PostPosted: Wed Mar 25, 2015 11:19 am 
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Asian Leopard Cat

Joined: Sun Feb 02, 2014 8:11 pm
Posts: 1178
Hi Laurel

I also noticed this when I sent in my claim for Hendrix and his knees - however, will another provider cover a pre-existing health condition? My understanding is that PetPlan is a very good company for pet insurance and I won't be changing even though I was a bit annoyed as well when my insurance payment arrived and they'd excluded part of it as it didn't exceed the excess - I'd assumed it would be added on to the other invoice as it was all part of the same on-going health issue.

Is the premium you are paying for one cat or two? I pay £37 pm for two.

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Clare
Hendrix and Jagger, Brown Marble Boys (born 18 August 2013)
Hampshire, UK


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 Post subject: Re: Pet Insurance
PostPosted: Wed Mar 25, 2015 12:48 pm 
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Asian Leopard Cat

Joined: Tue May 08, 2012 2:22 pm
Posts: 800
Location: London
Tabitha wrote:
Hi Laurel

I also noticed this when I sent in my claim for Hendrix and his knees - however, will another provider cover a pre-existing health condition? My understanding is that PetPlan is a very good company for pet insurance and I won't be changing even though I was a bit annoyed as well when my insurance payment arrived and they'd excluded part of it as it didn't exceed the excess - I'd assumed it would be added on to the other invoice as it was all part of the same on-going health issue.

Is the premium you are paying for one cat or two? I pay £37 pm for two.


yes for 2 cats .sorry. £32 for 2 cats, £70 pay for excess
i feel they will keep pushing my payments up knowing we have expensive pre existing condition with heart murmur ((

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 Post subject: Re: Pet Insurance
PostPosted: Wed Mar 25, 2015 10:09 pm 
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Asian Leopard Cat
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Joined: Fri Jul 18, 2008 10:59 am
Posts: 4129
Location: Leicestershire, UK
That is normal with every pet insurance.

One of my kittens has eye problems so she stayed with me. I paid excess on her kitten policy, then paid the excess on her own policy, next year I will pay the excess again.

Sorry.

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 Post subject: Re: Pet Insurance
PostPosted: Thu Mar 26, 2015 7:33 am 
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Asian Leopard Cat

Joined: Thu Aug 28, 2014 11:22 pm
Posts: 730
Hi there as Clare said I wouldn't leave as otherwise the heart problem would be classed as a pre-existing condition and you wouldn't be able to claim for it.

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Oscar and Jasper (or one ear and two ears as dh calls them) black rescue mogges

RIP my sweet baby Dexter, Snow Bengal 19/5/14 to 5/3/15 and my lovely dear old friend Muskey, Brown Burmese put to rest aged 15 on 14/11/15.

Debbie


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 Post subject: Re: Pet Insurance
PostPosted: Thu Mar 26, 2015 9:16 am 
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Asian Leopard Cat

Joined: Tue May 08, 2012 2:22 pm
Posts: 800
Location: London
Thanks guys
i think you are right and most likely it is normal
i still feel i am being ripped off though , even though its not a money thing.

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 Post subject: Re: Pet Insurance
PostPosted: Thu Mar 26, 2015 10:12 am 
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Asian Leopard Cat

Joined: Thu Aug 28, 2014 11:22 pm
Posts: 730
laurel wrote:
Thanks guys
i think you are right and most likely it is normal
i still feel i am being ripped off though , even though its not a money thing.


They're not in it for the love of the cat though.

I hate insurance companies but I have found Pet Plan quite good although I have no doubt that if Dexter would have lived our insurance premiums would have been increased but that's to be expected I suppose.

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Oscar and Jasper (or one ear and two ears as dh calls them) black rescue mogges

RIP my sweet baby Dexter, Snow Bengal 19/5/14 to 5/3/15 and my lovely dear old friend Muskey, Brown Burmese put to rest aged 15 on 14/11/15.

Debbie


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