I'm looking to take out insurance on my 15 week old Bengal kitten and I was going to continue on with Petplan and take their £16 a month supercat but I've been looking around and marks and spencers seems to do a very similar superior policy for about £5 a month less with a smaller excess.
Has anyone heard anything good/bad about the marks policy?

i have ollie insured with m&s and goblin insured with pet plan

pet plan have been MUCH better when it comes to actually making a claim. M&S claims advisors are actually home insurance claims advisors who do pet claims "on the side" (i used to work for their underwritters so am speaking from experience) This just means they can sometimes be a bit unknowledgable.

dont get me wrong. they aren't BAD as such, but i much prefer pet plan. im switching ollie to them at renewal

I don't have personal experience of M&S but a colleague in the office has her two rottweilers insured with them, one of whom has needed major surgery to both knees and M&S were excellent at dealing with the claims.

From what everyone I've ever spoken to has said, PetPlan seems to be the best policy around, if you can afford it. Otherwise, it's a question of weighing up what you lose in cover by going with other companies and doing your own cost/benefit analysis based on what you can afford.

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